MTN Nigeria recovers $60m from audit software use
Jonah Iboma MTN Nigeria has recorded the recovery of $60m from revenue leakage, using ACL audit software. According to a report published by ACL, the world’s leading provider of revenue assurance systems and solutions, the recovery was made within one year of the deployment of the software.According to the document, a copy of which was made valuable to our correspondent on Monday, MTN Nigeria used ACL in its revenue assurance, audit, reconciliation and investigation activities.Revenue leakage is a problem prevalent in various industries especially where automated systems are used. Revenue leakage has blighted the telecommunications industry worldwide, stumbling some into collapse or suboptimal performance. Experts have reported that every telecommunications operators loses an average of 15 per cent of its annual revenue to various forms of revenue leakages. Examples include wrongly setting up a prepaid subscriber as post paid and billing system malfunction that sometimes give subscrib...